PABX Systems and Support

A business phone system or PABX is one of the most import purchases a business can make.

Even with the widespread adoption of mobile technologies the standard business telephone line still remains the most cost-effective and efficient method between customer and the supplier.

Before purchasing a business phone system there are many factors to first consider such as ensuring adequate capacity for current needs to the planning for future growth, or new technology enhancements that you would like to take advantage in future as and when your business requires them. You need to ensure compatibly with existing Telephony & IT equipment while also considering new features such as VoIP, inter-office voice networking, fixed mobile conversion, teleworking, DECT cordless solutions and conference calling.

A critical part of all these decisions is the selection of a PABX Systems Partner with the experience to offer the most economical and practical solution to meet your current and long term needs and the all important support capability to maintain and evolve your phone system over its operational lifetime.

ACL PABX Solutions

ACL offers a full range business phone of installation and support of business phone systems offering a full range of services to both small businesses and large corporate customers in the Otago/Southland region for over 20 years. Our technical staff are all NZ Qualified Telecom Technicians experienced in a wide range of PABX systems and the associated voice equipment.

PABX Sales & Installation

ACL are Authorised Installers of the following PABX Systems

Ericsson and LG

IPECS SBG – 1000 and iPECS -LIK converged Communication Platform
VoiP –Telephony with QoS Profile and Bandwidth Restriction
Unified Communications
IP/ Softphones and Wireless End Points
Mobile Extension
Advanced 11n WiFi with MIMO and DECT
Auto Attendant / Voice Mail
IP Call Recording
SIP/ Central Office or BRI/PRI Trunk Connectivity
Call Centre Solutions

Example: Ericsson LG’s iPECS-LIK Communications System developed with small and medium size business in mind. The Modular type fully distributed IP architecture, rich set of easy to use features and a broad range of optional applications hardware and software make iPECS-LIK the obvious solution for your business communication.

Panasonic

A full range of Analogue / Hybrid and Pure IP PBX Systems
VoiP –Telephony with QoS Profile and Bandwidth Restriction
Unified Communications
Analogue / Digital / IP and DECT phone end points
IP Softphones
Mobile Extension
Auto Attendant / Voice Mail
IP Call Recording
SIP/ Central Office or PRI / BRI Trunk Connectivity
Call Centre Solutions

Example: Panasonics KX- NCP500/1000 Communications System is an advanced communication solution to enable businesses to achieve unified communication by enhancing and streamlining office communication with presence enriched productivity applications.

Phones and Accessories

ACL are agents for the following Products and Services:

Headsets : Wired / Wireless/ USB / Blue Tooth / Unified Communications
Phones : Desk / Cordless / DECT / VOIP / Wireless / Multi line Desktop
Audio Processors
Multipoint speaker phones / Conference Units
Products and accessories for : Aastra / Alcatel / Bittel / Doro / Gigaset / Polaris / LG-SOHO / LG-Ericsson / Lifesize / Microsoft Lync / Polycom / Plantronics / Polycom / Sonim / Vtech / Polycom /
Plantronics Mobile Bluetooth Headsets
Kirk Cordless Systems
Everlea VoiP Wireless / Voice Recording / GPS Tracking /Communications Equipment
TABS Call Detail Recording Software
Network Services *
Engenius , Durafon and Freestyl long range cordless phones
Uninterruptable Power Supplies (UPS)

* NOTE: ACL are an independent agent for Network Services

PABX Support Service

ACL can offer the following services:

Sales, Installation and Commissioning of Refurbished PABX Systems
Moves Adds and Changes
Fault repair and Restoration services
PABX System Relocations
Design and Consultation Services

ACL Specialise in the following PABX Systems:

LG Aria / Ericsson PABX Systems ( New Solutions )
LG Aria / Ericsson PABX Systems ( Legacy Systems)
Panasonic ( New Systems)
Panasonic ( Legacy Systems)
Samsung ( Legacy )
Feel free to enquire regarding other Legacy PABX Systems.